When can I expect to receive my Sugardoh package— are there currently processing or shipping delays?
We are working closely with our external manufacturers and partners to make sure our Sugardoh can reach you as quickly as possible. See below for the most up-to-date information:
Estimated Shipping Time
United States: Standard: 2-7 business days
Canada: Standard: 5-10 business days
United Kingdom: 3-5 business days
Ireland: 5-7 business days
France: 5-7 business days
Sweden: 6-8 business days
Denmark: 6-8 business days
If you ordered an item that's a back-order or pre-order, please add 2-3 weeks to the above shipping times.
Where does Sugardoh ship?
Sugardoh currently ships to the 50 states, Puerto Rico, Canada, the UK, the Republic of Ireland, Sweden, Denmark, and France. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, and remote areas in Canada.
Tell me about shipping to the U.S. and Puerto Rico.
We offer one shipping speed for US orders.
Standard (2-7 business days): $4.90
PS: Standard domestic shipping is free when you spend $60 or more. Please allow 2 to 4 business days for us to receive and process your order.
When will my order ship?
Here’s how it works: you order, we process, then we ship.
Ordering takes a few seconds. Processing takes 2 to 4 business days (and orders placed after 1pm ET are processed the next business day). Then we take it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
How long will it take to ship to Alaska, Hawaii, and Puerto Rico?
You might experience a few extra days in shipping timelines. Shipping to these states will take about 11-15 business days.
I'm having problems with the tracking.
Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via firstname.lastname@example.org. We can give you the inside info.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email email@example.com
How can I change the country I am shopping in?
To change the currency you’re shopping in (and country you’re shipping to), just scroll down to the bottom of the page and select the correct country. Right now, we only ship to the countries listed here (but more are coming soon)