Shipping Policy (non-international)

When can I expect to receive my Sugardoh package— are there currently processing or shipping delays?

You can expect your Sugardoh to arrive within 1-2 weeks of the order date if there are no delays by the shipping carrier (USPS, UPS, Fedex, DHL).

 

Where does Sugardoh ship?

Sugardoh currently ships to the 50 states and Puerto Rico. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, and remote areas in Canada.

Tell me about shipping to the U.S. and Puerto Rico.

We offer one shipping speed for US orders.

Standard (2-7 business days)

PS: Standard domestic US shipping is free when you spend $75 or more. Please allow 2 to 4 business days for us to receive and process your order. 

When will my order ship?

You can expect your Sugardoh to arrive within 1-2 weeks of the order date if there are no delays by the shipping carrier (USPS, UPS, Fedex, DHL). 

You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!

How long will it take to ship to Alaska, Hawaii, and Puerto Rico?

You might experience a few extra days in shipping timelines. Shipping to these states will take about 11-15 business days.

I'm having problems with the tracking.

Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via support@sugardoh.co. We can give you the inside info.

How can I edit my shipping address?

If your order is shipping to an incorrect address, please email support@sugardoh.co.

We will do our best to make adjustments, but once the order has been fulfilled, please reach out directly to the carrier for any changes.